Our Policies

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secured Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy

We offer a 30-day Money Back Guarantee on almost every product we offer. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

Shipping & Delivery Policy

Please be assured your items will ship out within three (3) business days of purchase (assuming all product is available and not back-ordered). We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS) or United Parcel Service (UPS). Any products requiring refrigeration can only be shipped during the months of October through February. All of our shelf-stable products can be shipped all twelve (12) months of the year. If you require express or 2-day shipping, please contact our office at 800-522-3979 for additional charges.